Refund Process

Refund Process

Eligibility for Refund

You are eligible for a refund if the presale is canceled by the operator or if the total deposits do not meet the specified soft cap by the end of the presale.

Steps to Claim a Refund

  1. Notification: Keep an eye on announcements from the presale operator regarding cancellation or soft cap failures.

  2. Access the Presale: Navigate to the page associated with the presale where you contributed.

  3. Initiate Refund:

    1. If the presale has been canceled or the soft cap was not reached, look for the β€œRefund” button in the contributor interface.

    2. Click to initiate the refund process.

  4. Confirm the Transaction: Similar to claiming tokens, confirm the refund transaction in your wallet and ensure you have enough gas fees.

  5. Completion: Once the transaction is confirmed, your contributed funds will be refunded to your wallet.

Important Notes

  • Refunds will be processed based on the original amount you contributed.

  • If you have any issues or require assistance, contact the presale operator or support team for guidance.

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