# Refund Process

#### Refund Process

**Eligibility for Refund**

You are eligible for a refund if the presale is canceled by the operator or if the total deposits do not meet the specified soft cap by the end of the presale.

**Steps to Claim a Refund**

1. **Notification:** Keep an eye on announcements from the presale operator regarding cancellation or soft cap failures.
2. **Access the Presale:** Navigate to the page associated with the presale where you contributed.
3. **Initiate Refund:**
   1. If the presale has been canceled or the soft cap was not reached, look for the “Refund” button in the contributor interface.
   2. Click to initiate the refund process.
4. **Confirm the Transaction:** Similar to claiming tokens, confirm the refund transaction in your wallet and ensure you have enough gas fees.
5. **Completion**: Once the transaction is confirmed, your contributed funds will be refunded to your wallet.

**Important Notes**

* Refunds will be processed based on the original amount you contributed.
* If you have any issues or require assistance, contact the presale operator or support team for guidance.


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