Refund Process

Refund Process

Eligibility for Refund

You are eligible for a refund if the presale is canceled by the operator or if the total deposits do not meet the specified soft cap by the end of the presale.

Steps to Claim a Refund

1. Notification: Keep an eye on announcements from the presale operator regarding cancellation or soft cap failures.

2. Access the Presale: Navigate to the page associated with the presale where you contributed.

3. Initiate Refund:

   1. If the presale has been canceled or the soft cap was not reached, look for the “Refund” button in the contributor interface.

   2. Click to initiate the refund process.

4. Confirm the Transaction: Similar to claiming tokens, confirm the refund transaction in your wallet and ensure you have enough gas fees.

5. Completion: Once the transaction is confirmed, your contributed funds will be refunded to your wallet.

Important Notes

• Refunds will be processed based on the original amount you contributed.

• If you have any issues or require assistance, contact the presale operator or support team for guidance.